Shipping & Returns

Shipping

We offer free standard shipping on all orders over $75.

Most orders are processed to ship within 3-5 business days, weekends and holidays excluded. Please allow for additional processing time around major sales or during holidays.

You will receive shipping confirmation email once shipping label is created with tracking information.  Currently, we only offer shipping to U.S and Canada. 

Returns & Exchanges

If your order arrived damaged during shipment, please contact us within 48 hours upon receiving for replacement or refund.  New and unused products can be returned for a full refund, less shipping and handling, within 14 days of delivery.  The customer is responsible for paying return shipping charges.  Please reach out to us at service@takeheartatelier.com for further details.